Susan Hannifin-MacNab, MSW, PPSC is a social worker, educator, and author who holds a Masters in Social Work, a Bachelors in Education and credentials as a teacher and school social worker. After the sudden death of her young husband, Susan founded A2Z Healing Toolbox®, a heart-based business that assists the bereaved in integrating authentic, practical, action-based tools into their lives while healing with intention. She facilitates conference workshops, professional development training, psycho-educational healing retreats and keynote presentations internationally. Susan’s five-time award winning book, A to Z Healing Toolbox: A Practical Guide for Navigating Grief and Trauma with Intention, is used by mental health practitioners and bereaved communities world-wide. She also serves as the Programs and Education Manager for Soaring Spirits International, providing programming, support and hope to the global widowed community.